Blog Posts about Webinars

Four Great Remote Training Tools

Submitted by Andrew Benkard on Mon, 02/13/2012 - 11:45

As more companies use web-based apps to power their sales and marketing campaigns, we have become acutely aware of the need for good user training.

This winter we have rolled out installations of Solve360 (a CRM), SugarSync, Expensify, QuickBooks and various Google products.

The canned help for these services is generally good, but usually not enough to fully engage everyone. Personalized handholding and troubleshooting goes a long way towards full user adoption -- which is the key to a project’s success. 

Webinar tools - the state of the market

Submitted by Andrew Benkard on Fri, 03/25/2011 - 17:10

I've been doing a lot of remote training this month, and quickly surveyed the landscape of webinar services.

For someone who needs to share their computer screen with someone out of the room, it's a good time to be a buyer. There are a number of viable services which make it easy for your viewer (no downloads!), offer integrated audio conferencing, and have a good system for inviting people.

All prices approximate.

Nine Marketing Tasks You Shouldn't Be Doing Anymore

Submitted by Andrew Benkard on Thu, 05/15/2008 - 14:44

For the marketer at a medium-sized company, the development of web-based apps has made some tasks obsolete. With some effort and startup costs, by 2009 you can stop:

Zoho Meeting - Free Desktop Sharing

Submitted by Andrew Benkard on Wed, 04/02/2008 - 12:42

The attack on paid software and services continues.

In general, free and open-source software isn't yet robust enough to stop the corporate dollars flowing to Redmond. Nor are shallow-pocketed companies likely to try, since the development effort to match feature for feature is just too much. Heck, most of these companies may be gone in a few years if they don't make the transition to an ad-supported or paid-tier model. Or get bought for their codebase and user list, like Writely. But for now, it's a good time for entrepreneurs, consultants and startups.

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