This is Andrew Benkard's website.
About Online Analytics
The average company should have:
- A monthly scorecard with key performance indicators that really map to your sales and marketing activites.
- Knowledge of how customer segments behave differently on your site.
- Data illustrating customer behavior on your site's conversion funnel.
With extra effort you can have:
- Integration between their analytics software, email broadcast system, and website.
- Some idea of the lifetime value of an email subscriber, search engine referral, etc. Once you know these values, arriving at an actual ROI for your marketing programs is feasible.
Talk with Andrew to learn the upside and effort of building this.

